HR Solution Across Borders
HR Solution Across Borders
The Housekeeping Manager is responsible for overseeing all housekeeping operations to ensure cleanliness, orderliness, and attractive conditions of the hotel. This role includes managing staff, budgeting, inventory management, and maintaining high standards of cleanliness and guest satisfaction.
Staff Management
❖ Recruit, train, and supervise housekeeping staff
❖ Assign duties and inspect work to ensure adherence to established standards.
❖ Conduct performance evaluations and provide feedback.
❖ Handle employee grievances and disciplinary issues.
Operational Management
❖ Develop and implement housekeeping policies and procedures
❖ Ensure the cleanliness and maintenance of guest rooms, public areas, and back-of-hotel
areas.
❖ Coordinate with other departments to ensure smooth operations.
❖ Conduct regular inspections of facilities to ensure compliance with cleanliness and
maintenance standards
Inventory and Budget Management
❖ Manage the inventory of cleaning supplies, linens, and other housekeeping materials.
❖ Monitor and control expenses within the allotted budget.
❖ Prepare and manage the department's budget, including forecasting and financial
planning.
Quality Control
❖ Maintain high standards of cleanliness and presentation throughout the Hotel.
❖ Address and resolve guest complaints promptly and effectively
❖ Implement quality control procedures and ensure adherence to health and safety
regulations.
Training and Development:
❖ Develop training programs for housekeeping staff.
❖ Keep abreast of the latest industry trends and best practices
❖ Ensure staff are trained on proper use of equipment and cleaning supplies.
Safety and Compliance:
❖ Ensure compliance with all safety and health regulations.
❖ Conduct regular safety training and drills.
❖ Maintain records and documentation as required by law and company policy.
Education: High school diploma or equivalent; Bachelor’s degree in hospitality
management or a related field is preferred.
❖ Experience: Minimum of 3-5 years of housekeeping experience, with at least 2 years in a
supervisory role.
❖ Skills:
- Strong leadership and interpersonal skills.
- Excellent organizational and time management abilities.
- Proficient in Microsoft Office and housekeeping management software.
- Ability to handle multiple tasks and work under pressure.
- Strong attention to detail and commitment to excellence.
❖ Certifications: Certification in housekeeping management or related fields is a plus.
Interested candidates are invited to submit their resume and a cover letter, outlining their interest and qualifications for the House Keeping Manager position, to jobs@kizuri-international or on whatsapp to: +232 90 444 333 or +232 79 444 333.
